need help?          

Login to the Local Configuration Webapp (need help?) to verify the signal strength. To see the current status of the Cellular Modem, hover over Status and select Modem.



For the highest quality of installations, both signal strength and quality should be optimized in the "Excellent" or "Good" categories according to the charts to the below. 



If you are suffering from poor signal, consider moving the cellular device to a new location and survey the area for interfering RF components. If simply relocating your device is not practical, it may be necessary to explore a new antenna configuration. Antennas are available from multiple manufacturers in multiple designs. If you need assistance selecting antennas or improving your signal strength, please contact us!