FAQs

Folder for ICG-100 FAQs articles

How do I connect to the Local Configuration Webapp?
The Local Configuration Webapp is a website that runs on the Intwine Connected Gateway that allows administrators to configure the system, perform diagnosti...
Fri, 19 Nov, 2021 at 1:30 PM
How do I assign static DHCP leases?
If you want your ICG to provide a consistent IP address to a LAN device, you can use a Static DHCP lease assignment.  This will force the ICG to assign the ...
Fri, 19 Nov, 2021 at 1:29 PM
How do I update my ICG's firmware?
If you need to update the firmware on your system there are two ways to do this depending on your access to the ICG in question: via the Intwine Remote Mana...
Fri, 19 Nov, 2021 at 1:31 PM
How do I save the logs from my ICG?
During troubleshooting it is often helpful to be able to view the system logs from the Intwine Connected Gateway.  These logs contain all of the information...
Fri, 19 Nov, 2021 at 1:33 PM
How do I factory reset my ICG-100?
If you have had a problem with your 4GR after making configuration changes, you can use the Factory Reset capability. To perform the factory reset, pres...
Wed, 8 Dec, 2021 at 1:05 PM
How do I setup Bridge Mode?
The Gateway does not support a traditional "bridge" mode, but can be setup to mimic the functionality using port forwarding.  If you want to mimic...
Fri, 19 Nov, 2021 at 1:35 PM
What is good cellular signal strength?
Login to the Local Configuration Webapp to verify the signal strength. The home page shows the RSRP, RSRQ and SINR values.  For the highest quali...
Fri, 19 Nov, 2021 at 1:36 PM
Bars of Signal Strength?
A frequent question that users of the Intwine Connected Gateway have is “what do the bars on my ICG really mean?” The simplest answer is that more bars a...
Fri, 19 Nov, 2021 at 1:37 PM
ICG Firmware Change Log
Version 1.8.1 – released on July 8, 2020 Adds filtering to prevent IP Source Violations on cellular WAN Improve BLE Sniffing timing parameters Add redun...
Fri, 19 Nov, 2021 at 1:40 PM
How do I configure my system to connect to a Wifi network?
It is often useful to have your ICG connected to a Wifi network as a client for internet access.  In fact you can use this as a fallback for cellular or a ...
Fri, 19 Nov, 2021 at 1:42 PM